Privacy Policy

ViraAds ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

Personal Information

When you create an account, we collect:

• Name (first and last)
• Email address
• Company/team name
• Password (stored in encrypted form)

Content and Usage Data

When you use our services, we may collect:

• AI avatar configurations and prompts you create
• Product information and images you upload
• Generated video content and metadata
• Usage patterns, feature interactions, and preferences
• Device information, browser type, and IP address

Automatically Collected Information

We automatically collect certain information when you visit our platform, including:

• Log data (IP address, browser type, pages visited, time spent)
• Device identifiers
• Cookies and similar tracking technologies (see our Cookie Policy)

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process and generate AI avatars, product showcases, and UGC video ads
• Manage your account and provide customer support
• Send transactional emails (account confirmations, password resets, etc.)
• Analyze usage trends and optimize our platform
• Detect, prevent, and address security issues and abuse
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service Providers: Third-party services that help us operate our platform (cloud hosting, AI generation APIs, payment processing, analytics)
• Team Members: Other users within your account/team as configured by your account settings
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Third-Party AI Services

Our platform uses third-party AI services (including but not limited to OpenAI, Google AI, HeyGen, and Higgsfield) to generate avatars, scripts, and video content. When you use these features:

• Your prompts and content inputs may be processed by these third-party services
• Generated content is stored on our servers and in secure cloud storage (AWS S3)
• We recommend reviewing the privacy policies of these AI providers

5. Data Storage and Security

We implement industry-standard security measures to protect your data, including:

• Encryption of passwords and sensitive data
• Secure HTTPS connections
• Regular security audits and updates
• Access controls and authentication requirements

Your data is stored on servers located in the United States. By using our services, you consent to the transfer and processing of your data in the United States.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected data from a child under 16, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@viraads.com